Transform Client Relationships

Discover how expert account management can turn your client interactions into profitable partnerships. Elevate your business with strategies tailored to drive growth, profitability and enhance client satisfaction.

Elevate Your Business

Unleash the potential of your team with bespoke coaching and mentoring. Tap into our expertise to optimise performance and secure lasting success.

Our services

Consulting to Optimise Client Success

Unlock the full potential of your client relationships with our expert account management solutions. Tailored for B2B service sectors, we provide the strategies and support needed to elevate client satisfaction and drive business profitability. Discover how we can transform your operations.

Advanced Leadership & Management

Unlock superior leadership and account management with our coaching services. Led by a Results Trained Coach, our programs use neuroscience-based tools for solution-focused development. Refine vision, enhance decision-making, and excel in client management. Achieve your professional objectives with us.

Training for Aspiring Account Managers

Equip new hires or team members who are transitioning into account management roles with essential skills and strategies.

Our supportive learning environment ensures they gain the confidence and expertise needed to excel.

I can confidently say that Sharon has been a game-changer.

From our initial consultation to strategic implementation, Sharon understood our unique challenges and goals exceptionally well. Her expertise in strategic direction brought fresh, practical perspectives, challenging our model and guiding us towards innovative solutions that aligned with our culture and long-term objectives.

Working with Sharon has been a transformative experience for our organisation.

Georgina Byrt, Managing Director

Sanford International Travel

I have been working with Sharon over the last 6 months. She has helped us develop and roll-out our key processes and documentations which in turn will allow us to scale the function at Affinity. Sharon’s interpersonal and communication skills are outstanding. Her ability to build rapport with clients and internal teams alike has made the process easy and effective. Her professionalism, responsiveness, and willingness to go the extra mile have seen her earn the trust and respect of all stakeholders she has worked with at Affinity. I would recommend Sharon’s services to anyone who is looking to gain insight and improve their account management function.

Chris Chilton, Client Strategy Director

Affinity Employer Services

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