Account Management Consulting

I have been working with Sharon over the last 6 months. She has helped us develop and roll-out our key processes and documentations which in turn will allow us to scale the function at Affinity. Sharon’s interpersonal and communication skills are outstanding. Her ability to build rapport with clients and internal teams alike has made the process easy and effective. Her professionalism, responsiveness, and willingness to go the extra mile have seen her earn the trust and respect of all stakeholders she has worked with at Affinity. I would recommend Sharon’s services to anyone who is looking to gain insight and improve their account management function.

I can confidently say that Sharon has been a game-changer. From our initial consultation to the implementation of strategic initiatives, Sharon demonstrated an exceptional understanding of our organisation’s unique challenges and goals. One of the standout qualities of Sharon is her expertise in strategic direction. She brought fresh perspectives to the table, challenging our existing model and guiding us towards innovative solutions. Sharon’s insights were not only insightful but also practical, ensuring that the proposed strategies aligned seamlessly with our organisational culture and long-term objectives …

Moreover, Sharon played a pivotal role in transforming our approach to time management. Through collaborative workshops and personalised coaching sessions, she equipped our team with invaluable tools and techniques to enhance productivity without sacrificing quality. The impact was tangible, leading to improved efficiency across various departments and a noticeable reduction in unnecessary time sinks …

Working with Sharon has been a transformative experience for our organisation. Sharon’s strategic insights and emphasis on effective time management have undoubtedly positioned us on a trajectory for sustained success. I wholeheartedly recommend Sharon to any organisation seeking a dedicated professional who not only understands the intricacies of strategic planning and time management but also possesses the rare ability to translate that understanding into actionable results.

I am writing to express my sincere gratitude for the exceptional account management work Sharon recently provided to one of our Business Managers. I am truly impressed by the impact Sharon has had on their professional development.

We were seeking to improve our account management structure and processes, and Sharon was able to achieve this goal promptly and efficiently for us, setting our business up for further growth. This project included the coaching of our staff as well as re-organising our entire account management process. Since then, we have also engaged Sharon on numerous tenders, and we have found Sharon’s contribution invaluable, not just during the actual tender and proposal writing process, but also through her involvement in client meetings and presentations.

Sharon’s professionalism, integrity, in-depth knowledge of market trends, technology and the travel industry in general have made her an integral part of our business, and we are thrilled to be working with Sharon on an ongoing basis.