When responding to tenders or writing proposals be clear, concise, truthful and confident. When it comes to getting the message across, less is more – remember your reader is often reading long proposals from multiple tenderers, so give them a break and make their job a bit easier. Here’s five quick tips to use as … Read More
A floral thank you
Received this lovely bunch of flowers this week from an appreciative client, thanking me for my work on a project we’ve just finished. Made my day!
My top tips when responding to tenders
#1 – Do your homework Before responding to any RFP/RFI, do your homework regarding the prospect and their needs. What do they do? Seems obvious I know, but do you really know what the company does, who their customers are, what about their competitors and the industry challenges? What are the company’s business goals and … Read More
Are you asking the right questions?
To provide your clients with the right solution for their business (be it product or service), success lies in understanding the client’s needs, pain points and aspirations for their business. In an ideal world a client would come to you and tell you they need your xyz product to fix their abc issue, however it’s … Read More
What makes a great account manager?
I’ve worked with a large number of account managers over the years, both as a client, and as a manager leading various account management teams across different organisations and countries. During this time I’ve seen a lot of different account management styles, some good, some not so. However by far the account managers who’ve stood … Read More
Thinking of changing your corporate online booking tool? Why?
What’s driving you online? If you are sourcing a new corporate online booking tool (OBT) for your business, there is a fundamental question you should ask yourself before you go out to the market … what’s the core driver? Are you looking at the OBT to reduce your agency booking fees, or is the primary driver to … Read More
Why we won’t be visiting the Tiger Temple or riding elephants
This week I was having a conversation with some colleagues who were looking at day trips in Thailand for some down time during an upcoming business trip. The discussion, around visiting the Tiger Temple, quickly turned to the ethical issues of animal tourism. Animal tourism, and the realisation that many of these so called animal sanctuaries … Read More
The 17 Global Goals
Imagine a world where even half of these Global Goals are achieved. I live in the belief that each person’s small change must add up to a greater change for good. #globalcitizen Our home is worth protecting. https://youtu.be/7GjLa5kfDfA
What’s your Traveller Tribe?
We belong to different tribes in certain aspects of our lives; whether it’s the IOS or Android tribe, the one we queue up with daily for that nice young hipster to make mon café, or simply the tribe we call family. When it comes to my traveller tribe I’m sitting pretty squarely in two camps; … Read More
Dressing for Success for Economic Independence
I have the great pleasure of volunteering from time to time (not nearly often enough) at Dress for Success Sydney, a brilliant organisation who’s mission is to enable disadvantaged women to gain economic independence. The women who need Dress for Success’ services come from a wide variety of backgrounds, with many different reasons why they … Read More